Catalog Orders

If you have a Fire Mountain Gems catalog in hand, and would like a quick and easy way to place your order by catalog order number, click the Catalog Ordering link above for Catalog  Ordering. You won't believe how easy it is.

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Shopping online with us is a lot like shopping at a retail store you browse our catalogue of products for the items you'd like, put them in a shopping basket, and complete your purchase at the check-out area. The only difference is, we're open 24 hours a day - seven days a week, ...and you don't have to put on shoes and leave the comfort of your home to shop!

So read on and find out how you can enjoy the shopping experience with Our Online Store.

Step 1.  Make Your Product Selections

The first thing to do is browse our shop for the items you'd like. As you browse you'll see 'Add/Buy' link. Once you've found the first product you'd like, simply add it to your online shopping basket by clicking on the 'Add/Buy' link.

Just like in a retail store, the shopping basket is a holding place for your items until you are ready to purchase them. You can view the contents of your basket at any time by clicking on the 'View Basket' link on your shopping page. And, just like a retail store, you can always remove items from your basket and put them back on the shelves.

Step 2. Proceed to the Check Out

Once you've decided upon your selection and checked your basket, you proceed to the Ordering Stage by clicking "Check Out". At this point you must decide whether you want to register with us or just place your order without registration. Registration means that you don't need to complete your details again if you order from us in the future. This action takes you to page where we need some extra details to complete the order. You enter your personal information, your name and address so we know where to send the goods.

Step 3. Submit your Order

At this point you must decide upon the payment method.  You can pay online by entering your credit card information.  Alternatively you can print out the form and fax it to us, or you can submit the form without credit card details and call us later with this information.

We appreciate that ordering online the first time can be a little confusing so if you have any problems or are unsure of any aspects of the ordering process please contact us and we'll try to help you out.

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